Customer Testimonials

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Google Apr 1, 2023

Friendly and efficient!

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Google Mar 31, 2023

Everyone was very nice and helpful

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Google Mar 30, 2023

Purchased a used Highlander at Ken Garff Cheyenne yesterday. Parker was great and I didn’t feel pressured to buy, and he worked with me a lot to make sure I was comfortable when I finally signed. We did spend a lot of time waiting for people to return with separate items, but that’s somewhat expected. All in all I would recommend checking them out!

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Google Mar 29, 2023

Great service! Very efficient!

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Google Mar 28, 2023

Aside frome the wait to get car in all the work and help was great

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Google Mar 28, 2023

Purchased a 2023 Hybrid Corolla. GM Kevin was amazing as were Carl and Mikayla! Wonderfully easy transaction!

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Google Mar 25, 2023

It was a great experience.

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Google Mar 25, 2023

My experience was very positive, as far as buying a vehicle goes. The car I wanted to see had been brought into the showroom, had a full tank of gas, and the buying process went smoothly. I highly recommend Ron as a sales agent..

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Google Mar 24, 2023

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Google Mar 24, 2023

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Google Mar 24, 2023

I took my new vehicle in for service, I was acknowledged promptly and treated with respect. That makes a difference when doing business today. I walked out of a Toyota dealership last week when I waited for 30 minutes to be acknowledged.....servant service is what I received here. I was very pleased with the service and the knowledge of the service rep. This is how business should be done. Good job and thank you.

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Google Mar 24, 2023

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Google Mar 23, 2023

#1 Clear communication & consultation from the service department regarding the services I was seeking. #2 Fast & Friendly Service. I will definitely be bringing my Tacoma back for all of my future maintenance needs! Thanks!!!

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Google Mar 23, 2023

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Google Mar 21, 2023

Helpful staff, friendly and I was able to achieve my goal! Thank you Katie and Joe!!

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Google Mar 19, 2023

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Google Mar 19, 2023

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Google Mar 18, 2023

I had a good experience with Oliver, it was easy, and he was great to interact with.

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Google Mar 18, 2023

Good people and good service once they saw me.. Nick was very good at taking care of me.

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Google Mar 17, 2023

Started off not very well when first calling about a vehicle I was interested in but the second salesperson, Angel, really saved the deal and was so good that I’m giving 5 stars now. She knows how to do her job very well and we enjoyed working with her.

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Google Mar 16, 2023

The service department was wonderful. Took less than an hour.

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Google Mar 16, 2023

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Google Mar 16, 2023

My salesman Ken was very knowledgeable and friendly, allowing me to drive several trims of the vehicle i was interested in. The finance guy, Stu, was very through about all my options in coverage, making sure I got exactly what I need and wanted. I will definitely be going back for future purchases

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Google Mar 16, 2023

Service department always kept me updated very friendly and very helpful! And fast too!

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Google Mar 11, 2023

Purchased a truck over the phone due to living 3 hours away. Carl did a great job making sure everything was a smooth transition when we arrived at the dealership.

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Google Mar 11, 2023

Great work and friendly customer service.

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Google Mar 9, 2023

The staff were amazing! They answered all my questions and were very detailed from cost of vehicle to how the vehicle operates

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Google Mar 8, 2023

fast and convenient service

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Google Mar 7, 2023

The staff was amazing. Very friendly place to buy a vehicle. I would recommend this place to everyone

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Google Mar 7, 2023

Everyone was helpful and they made the whole process of buying a car easier and more enjoyable.

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Google Mar 7, 2023

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Google Mar 4, 2023

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Google Mar 4, 2023

They made it painless, the staff was knowledgeable and friendly. I feel I walked away with a great deal. I will be recommending them to anyone that is in the market for a car.

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Google Mar 4, 2023

I have always had a good experience at the Toyota Ken Garff in Cheyenne

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Google Mar 1, 2023

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Google Mar 1, 2023

My car purchase was done remotely, with my daughter doing the leg work. I was given all the information about the vehicle, plus all purchase options and anything else I needed to know. My questions were all answered quickly. They’re very pleasant to work with & very helpful. I’m in my 80’s & probably won’t buy another vehicle. Glad I bought it from them.

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Google Feb 28, 2023

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Google Feb 24, 2023

The service department was very nice and helpful. They were forthcoming about any issues with the vehicle and the costs as well as how long shipping a part might take. Service was also very prompt.

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Google Feb 23, 2023

They were able to get me in on short notice. Took care of all my cocerns as well as regular service. Thanks

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Google Feb 21, 2023

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Google Feb 21, 2023

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Google Feb 19, 2023

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Google Feb 19, 2023

Carl & Cole were wonderful to work with!

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Google Feb 12, 2023

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Google Feb 11, 2023

Excellent customer service and work!

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Google Feb 10, 2023

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Google Feb 9, 2023

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Google Feb 9, 2023

Very good service having my Tundra oil change. Service people curtious knowledgeable. Good experience.

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Google Feb 8, 2023

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Google Feb 8, 2023

Carl the sales associate was fantastic. My only real complaint was insisting on adding on protection plans we weren't interested in. I would shop around next time we are looking for a car.

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Google Feb 8, 2023

Incredible customer service!

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Google Feb 7, 2023

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Google Feb 7, 2023

The communication was great they informed me from the beginning that the parts were going to take awhile to become available, once they had the parts in hand they made an appointment to drop off my truck better then being without a vehicle for weeks waiting on parts

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Google Feb 4, 2023

The service dept scheduled me on short notice, took me in early and was on my way out in less than an hour.

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Google Feb 4, 2023

Had issues with my car earlier this week, called Ken Garff Toyota and they set up a time to check out my vehicle. They not only set up a time that worked with my schedule, they managed to see my car earlier than expected. They were very accommodating, helped me understand what’s happening with my vehicle, and made sure everything was good to go before I left. My first time going to Ken Garff Toyota and it definitely won’t be the last. They provided great customer service and highly recommend! Hunter in the Toyota service department was extremely ...

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Google Feb 4, 2023

Service Department experience has always been top notch. I generally deal with John. He is friendly, informative and has always been on it.

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Google Feb 4, 2023

Very helpful and accomodating!

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Google Feb 3, 2023

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Google Feb 2, 2023

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Google Feb 2, 2023

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Google Feb 1, 2023

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Google Feb 1, 2023

Jon and the team did a great job changing the oil on our 2019 Rav 4. They completed the work in a timely manner. Answered our question satisfactorily. Great people, great job.

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Google Jan 28, 2023

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Google Jan 22, 2023

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Google Jan 22, 2023

Very good buying experience

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Google Jan 22, 2023

We had an excellent leasing experience at the dealership. Ken and the staff were professional,knowledgeable and walked us through the process every step of the way. I would highly recommend Ken Garff Toyota.

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Google Jan 21, 2023

They worked great with me.

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Google Jan 21, 2023

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Google Jan 20, 2023

Product delivery and product knowledge of the salesman (John Austin) was exceptional. He assisted us through the techno stuff quickly and efficiently. His time is greatly appreciated.

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Google Jan 18, 2023

Even tho I didn’t make appt, routine maintenance was done within an hour including a car wash ! Thank you !

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Google Jan 18, 2023

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Google Jan 17, 2023

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Google Jan 12, 2023

Awesome again. Second vehicle from them. Service was great again. Sucks nothing on lot to look at but ya can always pre-order and bam, there it is. Thank you again.

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Google Jan 10, 2023

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Google Jan 8, 2023

Respectful and easy to work with.Ken Fontana is awesome and knowledgeable on the things you need to know about the vehicle.

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Google Jan 6, 2023

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Google Jan 5, 2023

Treated very well. I have been taking my 2012 Camry here since I purchased it. I have never had an issue with my vehicle.

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Google Jan 4, 2023

Appreciate the prompt, professional service.

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Google Jan 4, 2023

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Google Jan 3, 2023

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Google Jan 3, 2023

Love these guys!!! Very professional and friendly!!!! Will always come back!! These guys are the greatest of all time!! I won't go anywhere else!!!

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Google Dec 31, 2022

In a time crunch for tax reasons, we showed up near closing time. Mike, our salesman, stayed late and helped us secure our desired vehicle. We'll be using Ken Garff as our first choice in the future years.

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Google Dec 30, 2022

I drove in from Boulder to pick up my car my fully loaded RAV4 and had a killer experience with the team over at Ken Garff 10/10 would recommend! Thanks Ken Fontona (sales rep) and the finance manager, Stuart Babeneck. Good people!

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Google Dec 29, 2022

John and the crew in the service dept always take good care of us. No complaints at all!

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Google Dec 29, 2022

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Google Dec 28, 2022

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Google Dec 21, 2022

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Google Dec 21, 2022

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Google Dec 17, 2022

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Google Dec 17, 2022

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Google Dec 15, 2022

Very attentive to the vehicle and the staff kept me informed throughout mechanical maintenance work.

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Google Dec 13, 2022

Excellent service

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Google Dec 11, 2022

Great service

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Google Dec 10, 2022

Great job!! Thanks guys 👍👍

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Google Dec 10, 2022

Excellent service! I was treated like family. Love to Ken Garff Toyota Cheyenne and the whole Ken Garff family! I'd definitely buy from them again!.... and I love my new car!

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Google Dec 10, 2022

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Google Dec 9, 2022

They are great there in the service department!

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Google Dec 8, 2022

Great experience and really friendly sales team. Michael was wonderful and we definitely recommend Ken Garff Toyota.

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Google Dec 8, 2022

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Google Dec 8, 2022


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