Really great customer service. My salesman (Nick) was super-knowledgeable about the Prius I was buying and supported the amount I needed for my trade-in. I chose to use the contactless purchase meaning the entire sales experience was at my home! It was amazing. There was no problem about my choice to finance through my credit union, Nick brought the car to me at my home, explained all the hybrid and safety features, and took the trade-in back to the dealership. It was a very smooth purchase and I love my new car! Since purchasing, I've brought my car in ...
Kline our Salesperson and Cristin our finance person were awesome! There was no pressure to buy. Kline listened to all of our needs and wants and helped us find the perfect car. He was very professional. Would recommend him to anyone needing a Ford/Toyota/Hyundai. Cristin was amazing and got us through finance in record time. Her customer service was great! Second car from this dealership and am very satisfied with the experience. Will be back again!
They were able to order in the vehicle I wanted in reasonable time during a shortage of new vehicles. They were friendly and helpful through the entire shopping and buying process.
from sale to service we have received top notch service from the entire team. I would buy again from them. service department has always gone above and beyond.
Had a slow leak that the tire place believed was a "bead leak" due to issue with wheel finish. Spradley Barr found the tiny nail sticking through and fixed the flat, no charge. Is not the 1st time they (the Cheyenne dealership) have gone above and beyond to give good service or sort out an issue fairly. I don't make time to do reviews very often (unless they are bad ones, haha!)--but did feel compelled this time to give them some encouraging words and let them know that they are appreciated.
John was very knowledgeable and was able to answer all questions about the car, Avalon, that we were purchasing. He responded promptly to all requests and ensured our satisfaction. The two drawbacks was that we had to return to complete the financing paperwork as the had only one finance representative available. Joe Baker, finance, made the process easy and smooth. The second drawback was the car was dirty when we took ownership. Even though it went through the wash bay the exterior was not clean. John , our sales representative, was cleaning windows as we were getting ready to leave. He ...
friendly and to the point
Friendly and knowledgeable!
Polite, not high ptessure and knowledgeable. Very nice people. A great experience.
When purchasing my car they were great, however the service department could use some work. We had an appointment for an oil change and still had to wait 2 hours. People the arrived after us left before us.
Very please with my service. Only place I will have my car served
Just purchased a used 2012 Ford F-150 and couldn’t be more pleased. The entire team took care of me from start to finish, answered all my questions and got me out the door at a price I couldn’t beat! Thank you
Went in to have our 4 runner serviced, looked around and purchased on a spare commuter car that is very nice for a good price too.
Carl Blackbird was extremely courteous and attentive to all of our needs and wants. Kevin Harris remains the BEST as we have dealt with him on other occasions
Spradley Barr Motors cares for their customers and strives to make the purchase a good ride to last. I recommend stopping by and see the variety they have to offer. The salesperson will find the vehicle to meet your needs.
Salesman, Oliver, very nice. Became much nicer once they decided they could convince me to trade that day.
Very knowledgeable salesman. Everyone was very helpful and made it easy to purchase a vehicle. Our Rav4 was cleaned and filled with gas before we left.
John kept track of what we wanted and took care of our needs without being a pushy car salesman, he’s a real pro! Joe Baker was also helpful,
Ordered a set of new tires and had them installed. Friendly professional staff and quality work. I might note I have been a customer of this dealership since 1996. I downgraded facilities only because a new facility is under construction and the service department for my vehicle is in a temporary location.
Thanks again so good to see you guys
Excellent salesman and finance manager. Very quick and efficient
Quick lane staff are very efficient. They listen. They make sure to call you by name when you go in.
Great experience. This is the 3rd transaction I have had here.
Joseph Diaz was amazing to my husband and I! He is an amazing salesman and the finance team is very helpful and actually saved us money!! Joe will treat you right every time and we highly recommend him
Good folks to deal th with and fair pricing.
Great customer service! The team at Spradley Barr of Cheyenne worked to find the perfect vehicle for our family. They even went the extra mile and replaced a tire free of charge when it went flat a few hours after purchase when we ran over a nail.
I got exactly the vehicle that I wanted. Oliver R worked well with me. I appreciate the no hassle sell and the attention to detail.
I have had 2 recalls on my 2017 car since I bought it. Have taken it to Spradley Barr for both, they have done excellent in taking care of my car and have been super friendly both times I have been there and wait times have not been bad either.
Honesty, fair price, Dwight excellent service and very knowledgeable and helpful!
Everything was great! Got my service job done
Great service- fast, friendly and inviting, won’t go anywhere else! Thank you so much for your willingness to go above and beyond. - you guys rock!!
Joseph was great to work with. Very professional and upfront about pricing and financing options. I love the new car and recommend this dealership and Joseph if you're in the market.
We are dedicated customers who are always treated with upmost courtesy and professionalism when visiting Spradley Barr. We enjoyed working with Robert Salazar and Cristin Sevchuk in particular.
Excellent service and very friendly. They took the time to find a vehicle to meet my needs.
Great sales person I really enjoyed working with Ron even after the sale he checks up on me and make sure everything is good. Will come again for all my vehicle needs
Michael and Kevin were awesome to work with! They made the process of buying my new 2020 Explorer ST less stressful and made sure I got what I needed!!
John was the sales person that helped me. I am grateful because he listen to what I wanted/needed in a car. He also showed me a couple of different vehicles until I found the one I wanted.
Great service and fast times
Oliver was amazing!! Joseph Diaz did our test drive and was great as well. Buying a car takes a long time but they made it enjoyable. Very knowledgeable about the car and helped me make a decision. Very happy with my purchase and experience.
Steve and his team are the best. They are very knowledgeable and take care us us and our Highlander fantastically. I wouldn't let any one else touch our vehicle. We trust Steve and his team.
Curtis Higgins helped us tremendously when our truck broke down. He was very kind and fixed our truck very quickly to get us on our way.
The sales people of Mason and Kevin did a great job of helping me after my previous car was totaled. Robin in Finance made the process the easiest I've ever had. Thanks, people!
Thomas was an excellent sales person. He answered all our questions and gave us space to talk to each other. We also got a good deal
This was my first time buying a car and denett made my shopping experience a breeze! I fell in love with a car but after further research I came to the conclusion that the first car wasn't for me. I expressed my concerns with denett and 2 days later I got a call about another car . Needless to say I bought my first car and I'm in love !
very happy with their service and very timely.Great Dealership
Bought Camry new in CO. Live in NE. I have my car serviced at Spradley Barr in Cheyenne because they demonstrate that they value my business. They always take the time to explain inspection and service to my Camry. I paid hard earned money for my brand new car and I expect whomever services it to care as much as I do. Recently a neighbor's tree fell on my hood. Enroute to Cheyenne with a friend I noticed a clicking sound in my engine. Called and they were able to get me in as soon as I could get ...
Bought my Camry new in CO, live in NE and use Spradley Barr Cheyenne to service my vehicle. Neighbor's tree fell on my hood, drove to Cheyenne experienced horrible noise in the engine. Called and they were able to get me in as soon as I could get there. The Toyota shop was under construction so they accommodated me in the Hyundai service center. This was a WOW experience because they were busy, there were several people in buying cars. John Hoff took amazing care of us to get my friend and I in and out, while explaining the ...
My husband an I got a truck from her Dwight was super helpful. Thank you Dwight an Kevin for getting us a good deal
Great promotions!!!! Nice people!!
My experience at Spradley Barr with Cristin was perfect. She had been keeping an eye out for what I wanted and when she found my truck the buying and finance process was nice and smooth.
Kevin and Robert worked every hard to find the Explorer in the color we wanted with all the options we asked for plus some. I have purchased several vehicles at Spradley Barr ford in Cheyenne and have always had superior customer service from sales to service.
I have been taking my Fusion to Quick Lane since I bought it. They have always done a great job with the oil changes and other services I had them do. Keep up the great work.
My husband and I honestly gave up looking for new vehicles in Cheyenne long ago. We had a couple of negative experiences that brought us to that decision. We were in the market for purchasing a new vehicle, but couldn’t make a final decision on the perfect one. We decided to stop in and look at a few that we had narrowed it down to. We were approached by Oliver Robinson who proved to be a 5 star salesman. He walked us through the few vehicles we had narrowed it down to....from top to bottom and everything in between. ...
Very good experience. Told Robert what We wanted and how much we wanted to spend, he and Kevin worked with us and made it work!
Spradley bar was very easy to work with and very helpful. John was very nice and helpful in finding my new car and giving me a very good deal on my car.
We went in, told Robert and Kevin what we wanted and how much we wanted to spend and they made it happen! At one point they did get a little pushy, but we explained we wanted to think about for a day and they backed off. They treated us very well, awesome people!!
Excellent experience. It was a no pressure from Thomas and it might have been the fastest transaction ever. The dealership has kept in good, yet not overbearing communication. Thomas was honest throughout, if he didn’t know the exact answer (to my in the weeds questions), instead of just making something up or guessing, he took the tome to do the research and get it right.
I would like to give a shout out to Josh McGurn over in service. He went out of his way to help solve my truck issues. Fast friendly service by all in that department.
Their service Department is the best. They do a great job and are reasonably priced for their services.
Fantastic customer service, they brought the car to me to test drive when I could not make it in and worked with me every step of the way. I love my Jeep and am so grateful Spradley Barr Motors had it.
the awesome customer service specsilly Shawn he is a total rockstar..I love love my rogue couldnt ssk for more
Our salesman, Robert Salazar, was very informative and fun to work. We experienced wonderful customer service from him. He made sure sure we understood how to operate our new car. We would gladly recommend him to our family and friends.
Great customer service. Vehicle was service right the first time and ahead of promised time.
Bought a new truck. We worked with Oliver. He was knowledgeable and personable. Had a good experience.
We worked with Lindsey and Kevin. The best car buying experience ever. From the minute we walked in to the moment we drove out in our new F150 everything was awesome!
No pressure atmosphere and John was really helpful and engaging. He went the extra mile to make sure we knew how all our cars gadgets worked. Great experience
Buying process was quick and easy. This dealership seems to have a lot of military veterans working there, I can definitely respect that as a veteran myself! The F-350 I purchased is in great condition, very clean, runs smooth. Only complaint about the truck is I?ve had it for 2 days and less then 200 miles and I?m already having a warning light come up on the dash. Besides that very professional business to work with!
Robbie in the body shop is honest, personable and a true pro. Got my BMW X5 repaired perfectly and in a very timely manner. Highly recommended.
excellent place to buy a car from they help me with all my needs and some
Efficient oil changes and knowledgeable helpful service manager.
Wonderful and Professional as always. Great Staff. Loaner car readily available when requested. Only thing missing is Sirius Radio.
excellent service Excellent people to deal with I will tell everyone to visit this place
Able to walk in without an appointment. They answered all my questions I had very easy. Would recommend this place!
been buying vehicles at s\Spradleys , for a few years and been working Cristin Sevchuk 4 of the last 5 vehicles purchased there. and she does a wonderful job of getting everything done
I purchased an Explorer in 2013 from Cristin Sevchuk and just recently bought another 2020 Explorer. I will only deal with Cristin. She is an outstanding salesperson!
Spradley Barr Express Lane got our Prius in quickly and did a good job changing the oil. They even cleaned up the car.
great customer service have brought two of my vehicles in as well as having my father bring in his Ford ranger to solve issues Noone else could.
Wonderful Experience and can’t wait to use Denett for future needs! Our new Hyundai is going to take us to lots of new places!
In at about 7:20 AM and out about 10:30 AM. Other than seeing vehicles arrive later than I and serviced prior to mine no issues.
We have three Toyotas in the family and service experience has been exceptional. Prompt and professional, issues resolved in a timely fashion. Steve the service manager is great!
Colby Moore just helped me purchase a Nissan Rogue. This is my second car I purchased from Spradley Barr and I will never shop any where else. The Car and Service is OUTSTANDING and the experience was above any one else! Thank you all. I am a 70+ senior that purchased my second car at Spradley Barr Motors. I will NEVER go anywhere else. My salesman was Colby Barr. I didn’t purchase a new car but bought a used Nissan Rogue. Even the finance department is top notch!!! I just had to get my oil changed and felt I had ...
I took my 2012 Chevy Impala in to Spradley Barr Hyundai for routine maintenance and to check a small oil leak. Darwin gave me an estimate of $1,700 to repair it, but told me he nor the service tech would recommend it as it wasn't a necessary repair. Now that is honesty. I won't go anywhere else.
They always treat me nicely. Let me know that they are happy to see me. Provide extra care.
Great purchase very happy, from start to finish they were more than fair and helpful. We looked all over for a new used truck. We love our selection. We have now purchased 5 vehicles from the folks at Spradley Barr
The only place I will purchase a car is at spear let ford in Cheyenne. Everyone was fantastic and went out of their way to help
great service and knowledgeable service department. the service and very quick
Loved our experience with the. Purchase of my new car! John Was awesome! He made us feel welcome and helped watch the kids while we finished up the deal! We love our new car!
The people are amazing. they take care of the customer and the car!
Quick and friendly service
Quick lane and recall repair was superior. The dealership was right on top of everything.
My pre-scheduled maintenance was done, including new tires. I was informed by Matt, future issues.
The people are friendly and take good care of their customers.
The service department is five stars ,, Steve and Jake are professional assets for their Dealer
Good job in handling my needs and able to understand my situation and deliver on time. Friendly atmosphere and courteous people in sales and finance
Excellent over all. Dave promised a new drivers side mirror and delivered. We've bought many vehicles from Spradley Barr Motors Group in Cheyenne and have never been disappointed
Their body shop did an excellent and timely job repairing our vehicle. I would highly recommend them
We had a great experience with Spradley Barr in Cheyenne! Would highly recommend anyone looking for a Toyota or Ford to check them out!! I worked with both Travis and John and They were both knowledgable and helpful. Thanks for being so easy to work with.
Warranty repair. Completed on time as promised. Matt is a great service rep
Was very knowledgeable on Discounts, Rebates and applicable Bonuses available to me. Explained all the options, functions and answered any questions I had. Deal went smooth. We are very pleased.
Best In Cheyenne ~ Service Excellent, collision repair Perfect, OUTSTANDING customer service ! A BIG THANK YOU !