Customer Testimonials
Friendly and efficient!
Everyone was very nice and helpful
Purchased a used Highlander at Ken Garff Cheyenne yesterday. Parker was great and I didn’t feel pressured to buy, and he worked with me a lot to make sure I was comfortable when I finally signed. We did spend a lot of time waiting for people to return with separate items, but that’s somewhat expected. All in all I would recommend checking them out!
Great service! Very efficient!
Aside frome the wait to get car in all the work and help was great
Purchased a 2023 Hybrid Corolla. GM Kevin was amazing as were Carl and Mikayla! Wonderfully easy transaction!
It was a great experience.
My experience was very positive, as far as buying a vehicle goes. The car I wanted to see had been brought into the showroom, had a full tank of gas, and the buying process went smoothly. I highly recommend Ron as a sales agent..
I took my new vehicle in for service, I was acknowledged promptly and treated with respect. That makes a difference when doing business today. I walked out of a Toyota dealership last week when I waited for 30 minutes to be acknowledged.....servant service is what I received here. I was very pleased with the service and the knowledge of the service rep. This is how business should be done. Good job and thank you.
#1 Clear communication & consultation from the service department regarding the services I was seeking. #2 Fast & Friendly Service. I will definitely be bringing my Tacoma back for all of my future maintenance needs! Thanks!!!
Helpful staff, friendly and I was able to achieve my goal! Thank you Katie and Joe!!
I had a good experience with Oliver, it was easy, and he was great to interact with.
Good people and good service once they saw me.. Nick was very good at taking care of me.
Started off not very well when first calling about a vehicle I was interested in but the second salesperson, Angel, really saved the deal and was so good that I’m giving 5 stars now. She knows how to do her job very well and we enjoyed working with her.
The service department was wonderful. Took less than an hour.
My salesman Ken was very knowledgeable and friendly, allowing me to drive several trims of the vehicle i was interested in. The finance guy, Stu, was very through about all my options in coverage, making sure I got exactly what I need and wanted. I will definitely be going back for future purchases
Service department always kept me updated very friendly and very helpful! And fast too!
Purchased a truck over the phone due to living 3 hours away. Carl did a great job making sure everything was a smooth transition when we arrived at the dealership.
Great work and friendly customer service.
The staff were amazing! They answered all my questions and were very detailed from cost of vehicle to how the vehicle operates
fast and convenient service
The staff was amazing. Very friendly place to buy a vehicle. I would recommend this place to everyone
Everyone was helpful and they made the whole process of buying a car easier and more enjoyable.
They made it painless, the staff was knowledgeable and friendly. I feel I walked away with a great deal. I will be recommending them to anyone that is in the market for a car.
I have always had a good experience at the Toyota Ken Garff in Cheyenne
My car purchase was done remotely, with my daughter doing the leg work. I was given all the information about the vehicle, plus all purchase options and anything else I needed to know. My questions were all answered quickly. They’re very pleasant to work with & very helpful. I’m in my 80’s & probably won’t buy another vehicle. Glad I bought it from them.
The service department was very nice and helpful. They were forthcoming about any issues with the vehicle and the costs as well as how long shipping a part might take. Service was also very prompt.
They were able to get me in on short notice. Took care of all my cocerns as well as regular service. Thanks
Carl & Cole were wonderful to work with!
Excellent customer service and work!
Very good service having my Tundra oil change. Service people curtious knowledgeable. Good experience.
Carl the sales associate was fantastic. My only real complaint was insisting on adding on protection plans we weren't interested in. I would shop around next time we are looking for a car.
Incredible customer service!
The communication was great they informed me from the beginning that the parts were going to take awhile to become available, once they had the parts in hand they made an appointment to drop off my truck better then being without a vehicle for weeks waiting on parts
The service dept scheduled me on short notice, took me in early and was on my way out in less than an hour.
Had issues with my car earlier this week, called Ken Garff Toyota and they set up a time to check out my vehicle. They not only set up a time that worked with my schedule, they managed to see my car earlier than expected. They were very accommodating, helped me understand what’s happening with my vehicle, and made sure everything was good to go before I left. My first time going to Ken Garff Toyota and it definitely won’t be the last. They provided great customer service and highly recommend! Hunter in the Toyota service department was extremely ...
Service Department experience has always been top notch. I generally deal with John. He is friendly, informative and has always been on it.
Very helpful and accomodating!
Jon and the team did a great job changing the oil on our 2019 Rav 4. They completed the work in a timely manner. Answered our question satisfactorily. Great people, great job.
Very good buying experience
We had an excellent leasing experience at the dealership. Ken and the staff were professional,knowledgeable and walked us through the process every step of the way. I would highly recommend Ken Garff Toyota.
They worked great with me.
Product delivery and product knowledge of the salesman (John Austin) was exceptional. He assisted us through the techno stuff quickly and efficiently. His time is greatly appreciated.
Even tho I didn’t make appt, routine maintenance was done within an hour including a car wash ! Thank you !
Awesome again. Second vehicle from them. Service was great again. Sucks nothing on lot to look at but ya can always pre-order and bam, there it is. Thank you again.
Respectful and easy to work with.Ken Fontana is awesome and knowledgeable on the things you need to know about the vehicle.
Treated very well. I have been taking my 2012 Camry here since I purchased it. I have never had an issue with my vehicle.
Appreciate the prompt, professional service.
Love these guys!!! Very professional and friendly!!!! Will always come back!! These guys are the greatest of all time!! I won't go anywhere else!!!
In a time crunch for tax reasons, we showed up near closing time. Mike, our salesman, stayed late and helped us secure our desired vehicle. We'll be using Ken Garff as our first choice in the future years.
I drove in from Boulder to pick up my car my fully loaded RAV4 and had a killer experience with the team over at Ken Garff 10/10 would recommend! Thanks Ken Fontona (sales rep) and the finance manager, Stuart Babeneck. Good people!
John and the crew in the service dept always take good care of us. No complaints at all!
Very attentive to the vehicle and the staff kept me informed throughout mechanical maintenance work.
Excellent service
Great service
Great job!! Thanks guys 👍👍
Excellent service! I was treated like family. Love to Ken Garff Toyota Cheyenne and the whole Ken Garff family! I'd definitely buy from them again!.... and I love my new car!
They are great there in the service department!
Great experience and really friendly sales team. Michael was wonderful and we definitely recommend Ken Garff Toyota.