Ken Garff Ford Cheyenne FAQ
Answers to the questions shoppers in Cheyenne, Laramie, Wheatland, Torrington, and Pine Bluffs ask us about our dealership, vehicles, service, and buying process. Select a question to see the answer.
- About the Dealership
- Hours & Location
- New Vehicles
- Pre-Owned Vehicles
- Trade-Ins & Selling Your Car
- Financing
- Service & Maintenance
- Collision Center
- Parts & Accessories
- Buying Process
- Community & Business
About the Dealership
Where is Ken Garff Ford Cheyenne located?
Ken Garff Ford Cheyenne is at 2200 Westland Road, Cheyenne, WY 82001.
Is Ken Garff Ford Cheyenne part of Ken Garff?
Yes. Ken Garff Ford Cheyenne is part of Ken Garff Automotive Group, a family business that started selling cars in 1932 in Utah. Ken Garff today operates about 70 dealerships across nine states and more than 26 brands.
Does Ken Garff Ford Cheyenne own other dealerships?
Ken Garff Ford Cheyenne is part of Ken Garff Automotive Group, which owns Ken Garff Hyundai Cheyenne and Ken Garff Toyota Cheyenne.
What is Ken Garff Ford Cheyenne's customer service philosophy?
We put people first. Our favorite three words are “We Hear You,” and our team follows the R.I.G.H.T. values: Above Anything Else, Do The Right Thing, One Step at a Time, Actions Speak Louder, and Stronger Together.
What areas does Ken Garff Ford Cheyenne serve?
We serve Cheyenne, Laramie, Wheatland, Torrington, and Pine Bluffs.
Hours & Location
What are the sales hours at Ken Garff Ford Cheyenne?
Our Sales Department is open Monday through Saturday from 8:00 AM to 7:00 PM. We are closed Sunday.
What are the service department hours at Ken Garff Ford Cheyenne?
Service is open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 8:00 AM to 4:00 PM. We are closed Sunday.
What are the parts department hours at Ken Garff Ford Cheyenne?
Parts is open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 8:00 AM to 4:00 PM. We are closed Sunday.
What are the collision center hours at Ken Garff Ford Cheyenne?
Our Collision Center is open Monday through Friday from 8:00 AM to 5:00 PM. We are closed Saturday and Sunday.
Is Ken Garff Ford Cheyenne open on Sundays?
All departments are closed on Sundays.
What are the phone numbers for Ken Garff Ford Cheyenne?
Sales: (307) 757-2200. Service: (307) 757-2230. Parts: (307) 757-2240. Body Shop: (307) 757-2320. Main line: (307) 757-2200.
New Vehicles
What new Ford models does Ken Garff Ford Cheyenne carry?
We carry the Ford Bronco, Bronco Sport, Expedition, Explorer, F-150, Maverick, Mustang, Ranger, Super Duty, and Transit. For electric, we carry the Mustang Mach-E. Browse new Ford inventory.
Does Ken Garff Ford Cheyenne sell electric vehicles?
Yes. We sell the Ford Mustang Mach-E. See our EV and hybrid page.
What current offers and incentives are available at Ken Garff Ford Cheyenne?
Offers change and have eligibility requirements and expiration dates. See current new vehicle specials, pre-owned specials, and service offers.
Pre-Owned Vehicles
Does Ken Garff Ford Cheyenne sell Certified Pre-Owned vehicles?
Yes. Every Ken Garff Certified Pre-Owned vehicle passes a 118-point inspection and includes a limited warranty, roadside assistance, and additional perks. Shop certified vehicles.
What is Ford Blue Advantage at Ken Garff Ford Cheyenne?
Ford Blue Advantage is Ford's certified used vehicle program, with Gold Certified, EV Certified, and Blue Certified levels based on a vehicle's age and mileage. Each level includes a limited warranty, a money back guarantee, and 24/7 roadside assistance. Coverage details and exclusions vary by level and are available from our team. About Ford Blue Advantage.
Does Ken Garff Ford Cheyenne carry used vehicles from other brands?
Ken Garff Ford Cheyenne sells all brands of used vehicles, not just Ford. Search used inventory.
Does Ken Garff Ford Cheyenne have used vehicles under $20,000?
Inventory changes often, so check our used vehicles under $20K page for current options.
Trade-Ins & Selling Your Car
Does Ken Garff Ford Cheyenne accept trade-ins?
Yes. You can get an online trade-in value before you visit.
Can I sell my car to Ken Garff Ford Cheyenne without buying one?
Yes. Submit your vehicle's information online and you'll receive a real offer that's good for 7 days. You get paid fast, and you don't need to buy a vehicle from us. Sell to us.
Financing
Does Ken Garff Ford Cheyenne offer financing?
Yes. Our finance team works with you to find a loan or lease option that fits your budget. Visit our Finance Center.
Can I get pre-approved for financing online at Ken Garff Ford Cheyenne?
Yes. Apply for financing online and our team will follow up with your options.
Can I estimate my monthly payment at Ken Garff Ford Cheyenne?
Yes. Use our payment calculator.
Does Ken Garff Ford Cheyenne offer leasing on Ford vehicles?
Yes. We offer lease options on Ford vehicles.
Does Ken Garff Ford Cheyenne offer vehicle protection plans?
Service & Maintenance
How do I schedule a service appointment at Ken Garff Ford Cheyenne?
Schedule service online or call our Service Department at (307) 757-2230 during business hours.
What services does the Ken Garff Ford Cheyenne service department handle?
Our service department handles general maintenance, oil changes, tires, batteries, brakes, and repairs.
Does Ken Garff Ford Cheyenne service vehicles from other brands?
Ken Garff Ford Cheyenne services nearly all makes and models. Some specialty highline makes and models are exceptions. Call (307) 757-2230 before you schedule if you'd like to confirm your vehicle can be serviced.
Does Ken Garff Ford Cheyenne perform Ford warranty and recall work?
Yes. As an authorized Ford dealer, we perform factory warranty repairs and recall service.
Does Ken Garff Ford Cheyenne offer a shuttle during service?
We offer shuttle service for our service customers. Ask your service advisor when you schedule.
Does Ken Garff Ford Cheyenne have a Quick Lane?
Yes. Our Quick Lane handles oil changes and maintenance, and no appointment is needed. Quick Lane hours are Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 8:00 AM to 4:00 PM.
Collision Center
Does Ken Garff Ford Cheyenne have a collision center?
Yes. The Ken Garff Ford Cheyenne Collision Center is on our Westland Road campus at 2200 Westland Road, Cheyenne, WY 82001. Call (307) 757-2320.
What does the Ken Garff Ford Cheyenne Collision Center repair?
It handles collision repair, paintless dent repair, hail repair, color matching, and fleet services on all makes and models. Technicians are certified and factory trained by Ford, Lincoln, Toyota, and Hyundai.
Does the Ken Garff Ford Cheyenne Collision Center help with insurance?
Yes. We work with all insurance companies, and our team can help you through the insurance process.
Does the Ken Garff Ford Cheyenne Collision Center provide a loaner vehicle?
The Collision Center does not provide loaner vehicles or shuttle service.
Parts & Accessories
Does Ken Garff Ford Cheyenne stock genuine Ford parts?
Yes. Our parts department supplies genuine Ford parts and accessories. Order parts or call (307) 757-2240.
Can I order Ford accessories online from Ken Garff Ford Cheyenne?
Yes. Use our Ford accessories store to shop accessories online.
Buying Process
Can I buy a vehicle online from Ken Garff Ford Cheyenne?
Yes. You can start your purchase or lease online and finish with our team at the dealership. Learn more about buying online.
Can I build and price a vehicle online at Ken Garff Ford Cheyenne?
Yes. Use our Build, Price, Reserve tool.
Do I need an appointment for a test drive at Ken Garff Ford Cheyenne?
An appointment is not needed for a test drive but is recommended, so the vehicle is ready and waiting when you arrive. Call (307) 757-2200.
What documents should I bring when buying a vehicle from Ken Garff Ford Cheyenne?
Bring a valid driver's license and proof of insurance. If you're financing, bring proof of income such as recent pay stubs. If you're trading in, bring your title, registration, and any loan payoff information.
What fees should I expect besides the vehicle price at Ken Garff Ford Cheyenne?
In addition to the vehicle price, expect applicable tax, title, and license fees and our dealer documentation fee of $225. Our team provides an itemized price breakdown before you sign.
Community & Business
Is Ken Garff Ford Cheyenne hiring?
Yes. View current openings on the Ken Garff careers site.
Does Ken Garff Ford Cheyenne support the community?
Yes. Through the We're Here For You program, we support projects like revitalizing community centers, providing meals and household items for local families, and buying supplies for teachers. Our team also took over local Meals on Wheels deliveries for a week.
How can I leave a review for Ken Garff Ford Cheyenne?
Leave a review on our site, or find us on Facebook and Google.
Have a question we did not cover? Call Sales at (307) 757-2200, Service at (307) 757-2230, or Parts at (307) 757-2240, or visit us at 2200 Westland Road, Cheyenne, WY 82001. You can also contact us online.